Joyland Casino

Warning: Joyland Casino is not an online casino that I recommend. Numerous player complaints and poor responses from the casino in recent years have earned this casino a place on the Casino Intensity online casino blacklist. Optimally one should simply find another casino to play in.

Joyland, and it’s parent company, Crown Solutions Gaming, have been reported to be involved in disputes where players were refused payment due to various fabricated technicalities such as a miscalculated comp points system that robbed thousands of players of their earned points. Joyland received poor publicity even before being acquired by Crown Solutions which, according to reports, has also swindled numerous advertising and business affiliates.

Further, Joyland Casino is widely known for less than exemplary customer service (although it is available 24/7, with several e-mail accounts depending on the situation) and user-friendliness, and fairly long waiting periods from the time of withdrawal. A payout figure had not been published until October of 2007 since the site's establishment in 2005.

However, if you decides to disregard this information, the site does offer good bonuses, over one hundred games, comp points, a VIP players and loyalty program, referral rewards, routine random and predictability testing, and weekly/biweekly promotions. Joyland also uses Playtech, a reputable and widely used gaming software, known for its speed and stability. It supports virtually any type of deposit and withdrawal payment method. An interesting concept, the site offers a mulligan feature, as members are permitted to remove chips from a bet or clear a bet.

Joyland has worked hard to resolve the complaints made against it, and make a name for itself. It has, in all fairness, gained a fair amount of popularity within the last year (as of June 2008).

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Company & Brand: Joyland is owned and operated by Crown Solutions Gaming Ltd. Located in Antigua, they received their license in January of 2004, and operate under the Kahnawake licensing jurisdiction. Joyland guarantees its fair gaming policies, but those who have had run-ins with cPays in the past know to expect less. The casino does ensure that an RNG (Random Number Generator) is used to power the virtual "dealer."

Joyland primarily banks on its bonuses and payment options to keep the gaming community drawn in. US players are not permitted at use Joyland Casino, In short, the company will need to remain consistent in its recent attempts to build a better reputation before we will see any serious fan base.

Software and graphics: One thing that Joyland Casino does have over some of the more popular online casino sites is its gaming software, certified by BBM International. Joyland uses Playtech which, as previously mentioned, is notorious for its speed and excellent stability. The software offers a cornucopia of games, with specific rules governing over each. The graphics are adequate.

Game variety: Here is where Joyland Casino excels. The software hosts over one hundred downloadable games, including more than 70 jackpots, 11 progressive jackpots, 18 card games, 27 video slots, 19 standard slots, 12 video poker games, and 15 arcade games. Blackjack, Red Dog, Sic Bo, Caribbean Poker, Video Poker, Craps, Roulette, Pai Gow Poker, Slots and Baccarat can all be found on Joyland. Players will find just about any game they can conceive.

Sign up bonus: Another forte for Joyland. Players are given a $30 bonus upon signup, no deposit required. This may not seem like much, but I’ll take free money thrown my way any day, and as experienced players will tell you, a little bit can always lead to decent cash. In addition, Joyland offers $80 for a first deposit of $30, an approximately 275% bonus, and $808 for a first deposit of $5,000, although we strongly suggest that you not drop that much in your stay. The site also matches any second time deposit 100%. Comp points are offered for every deposit, ten dollars buying you one comp point. One comp point is worth one USD/Euro, and can be used toward purchases in the sites’ store.

Promotions: Promotions run weekly and biweekly. They offer extra cash with second deposits, special deposit method bonuses, cash rewards for referrals, and did we mention comp points? Joyland Casino also offers an extra 10-15% bonus when depositing with some of their more popular payment options.

Support: Customer Service is always available at Joyland Casino, although not necessarily equipped with proficient representatives. They provide a variety of venues with which to speak to a rep, including live chat, e-mail, telephone, fax, and surprisingly, standard post. The site itself has an in depth FAQ section.

Security & Stability: We're not surprised that Joyland Casino hasn't provided much information in its Security Section. Joyland Casino is well known for spamming in its marketing techniques. Personal information is only transmitted through 128-bit Secure Socket Layer technology, and Joyland claims that it is only available to a handful of trusted employees. This site also claims to undergo routine systems testing.

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