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Website: http://www.mansion.com Casino Software:Playtech Postal address: PO Box 1234
Gibralter Country: Gibraltar U.S. Phone: 1-866-902-3640 International Phone: Canada: 1-866-966-2445; Denmark 80-887132; France 0-805-108222; Germany 0800-0005145; Hong Kong 800-903417; Ireland 1-800-932199; Italy 0800-987287; Maylaysia 1-800-812501; Norway 800-19455; Singapore 0-800-1204515; Sweden 0200899160; UK 0800-2790690; Other +350-41000 Fax Worldwide: +350-41001 Management: Mansion Ltd. Contact E-mail: memberservice@mansion.com Bonus: 100% up to $500
Mansion Casino
Company Overview:
Mansion Casino is still in its infancy, having launched in September of 2004. The site has great potential to be counted as a front runner in the online casino industry. Mansion is extremely versatile, offering sportsbook betting, a poker room and a mobile phone casino which users’ casino winnings can be used toward. It offers downloadable software but provides all of the games on the website in non-download format. This online casino accepts a multitude of currencies, has good promotional bonuses, and is all-around a classy site. The software is great, having recently switched from Ongame to Playtech, although a little slow in its non-download format. Customer service representatives are prompt, friendly and knowledgeable. Security is more than guaranteed. Mansion Casino recently teamed with Ethoca Limited, a team based in Ireland dedicated to fraud management that seeks to prevent users from scamming online gambling sites. Mansion is operated independently, offering a variety of games its users would not be able to find anywhere else.
On the other hand, there are a few areas where Mansion could stand to improve. Loading times for certain games and the cashier can take up to five minutes. The non-downloadable casino games themselves are limited. Unfortunately, Mansion Casino is not open to U.S. players.
Company & Brand: Mansion Casino is independently owned and operated under the jurisdiction of Gibraltar and is one of the largest gaming operators. There is a fan base for Mansion Casino built in its pre-existing hotels. The site claims its vision is to “provide global customers with a world-class online gaming experience filled with high-class entertainment and fun.” There is a great deal of marketing behind Mansion with the recent launch of 35 million euro sponsorship of Tottenham Hot Spurs. Mansion prides itself of in its association with Ethoca Limited, making it one of the most secure online casinos that gamers will find.
Software and graphics:Mansion recently switched to Playtech software, a far superior platform that supports over 90 downloadable or flash games. The 3D graphics, animation and audio are stunning and classy, allowing for adjustable gameplay speed, sound effects, card size and close-up slots. Playtech provides real-time game and transaction histories, multi-hand and multi-player modes, autoplay slots, and several live games. The downloadable software also offers the live chat customer service option. Download is easy and quick.
Game variety: Mansion Casino has a strong variety of games with over 100 titles available. Users can enjoy Blackjack, Single Deck Blackjack, Video Poker, Draw High-Low, Jackpot Stud Poker, Baccarat, Craps, Roulette, Slots games, Progressive Jackpot, Casino War, Sic Bo, Keno, Arcade Games and a variety of other table games specific to Mansion Casino. Mansion shines in its Video Poker with eight different versions: All American, Joker Poker, Jacks or Better, Bonus Deluxe, Double Bonus, Deuces Wild, Bonus Poker and Double Jackpot. Users may customize Video Poker, choosing which version and the number of hands played.
Sign up bonus: Mansion Casino will match 100% of the first deposit up to $500 provided the user meets its 80% of the 10x wagering requirement. From there, Mansion will match 50% up to $100 on second and third deposits, with an extra $600 in June.
Promotions: Mansion offers good promotions, and they vary throughout the year. They provide random users with a $200 bonus daily. There are $20 free spins every weekend, 25% reload bonuses, and a $100 lottery draw every day for any user that logs in at noon (GMT) and a $20 referral bonus. Deposit method bonuses are available as well.
Support: Mansion Casino excels in this category. Customer Service is available 24/7 through telephone, fax, postal service, e-mail and live chat. Operators are prompt, friendly and knowledgeable. The site also provides a detailed FAQ and Help section with a search option.
Security & Stability: As we’ve said, Mansion has partnered up with Ethoca Limited in order to provide its players with cutting edge fraud prevention and security. They make use of secure server protocol and data is secured by encrypted algorithms and cryptographic keys. Mansion uses Secure Socket Layer when transferring player information.
Software Size: 0.01 MB Mac Supported Software: No Minimum deposit: $20 Deposit options: NETeller, Check, Money Order, MoneyBookers, Bank Wire, EcoCard, InstaDebit, Credit Cards, Debit Cards, UKash, Wire Transfer, Cashier Check Accepted credit cards: Visa, MasterCard, Maestro, Delta, Solo, Electron Deposit fees: 4% of Credit Card payments after ten free deposits, 2.7% of NETeller payments after 20 free deposits Minimum bet: $0.01 Maximum bet: Varies per game Maximum winning: $10,000 Maximum payout: None Withdrawal options: Bank Transfer, Visa, Maestro, Solo, Electron, Delta, NETeller, MoneyBookers, EcoCard, InstaDebit Withdrawal fees: 4% on Credit Cards after 5 free withdrawals, 2.7% on NETeller after 5 free withdrawals Accepted Currencies: GBP, EUR, UDS, AUD, CAD, CHF, DKK, HKD, JPY, NOK, NZD, SEK, SGD, ZAR Supported languages: English, French Secured website technology: 128 bit Secure Socket Layer security Customer Support: 24/7 support by phone, e-mail, fax, standard post, on-line chat Bonus offers: Mansion Casino will match 100% of the first deposit up to $500, Ongoing Daily, Weekday and Weekend Bonuses. Reload Bonus: Second and Third Deposits matched 50% up to $100, 25% Reload Other: Freerolls, Grand Tournament, Royal Tournament, Lucky Draw and Sit and Go promos.
